Privacy Policy
Privacy Policy
Last Updated: August, 2026
SCT Fleet Solutions (“SCT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we may collect, use, disclose and safeguard personal information when you visit our website, request a quotation, purchase products or services, communicate with us, or otherwise interact with SCT Fleet Solutions.
Information We Collect
Depending on how you interact with SCT, we may collect information such as:
● Your name
● Company or business name
● Email address
● Telephone number
● Billing or business address
● Vehicle information, including year, make, model, roof height and wheelbase
● Product and installation requirements
● Information submitted through website forms
● Records of quotations, orders, purchases and services
● Communications between you and SCT
● Payment and transaction-related information
● Information you voluntarily provide to us
Our website and service providers may also automatically collect limited technical information such as IP address, browser type, device information, referring pages and website usage information through cookies or similar technologies.
How We Use Your Information
SCT may use personal information to:
● Respond to inquiries and quotation requests
● Determine vehicle and product compatibility
● Recommend appropriate products or upfitting solutions
● Schedule and perform installations
● Process orders and transactions
● Communicate regarding quotations, orders, installations and customer service
● Maintain business and transaction records
● Improve our website, products and services
● Prevent fraud and protect our business, customers and website
● Send promotional or marketing communications where permitted by law or where appropriate consent has been obtained
● Meet legal, accounting, tax and regulatory requirements
We limit the collection and use of personal information to purposes that a reasonable person would consider appropriate in the circumstances.
Consent
Where required, SCT obtains consent for the collection, use or disclosure of personal information.
Consent may be express or implied depending on the circumstances, the sensitivity of the information and the reasonable expectations of the individual.
You may withdraw consent for certain uses of your personal information, subject to legal, contractual or operational restrictions and reasonable notice.
Sharing of Personal Information
SCT does not sell or rent customer personal information.
We may share information with service providers where reasonably necessary to operate our business, including providers involved in website hosting, payment processing, accounting, communications, analytics, IT services, delivery or other business operations.
These providers receive information only as reasonably necessary to provide services to SCT and are expected to handle personal information appropriately.
We may also disclose information where required or permitted by law, to respond to lawful requests, or where reasonably necessary to protect SCT, our customers or others.
Payment Information
Payments may be processed using third-party payment service providers.
SCT may not directly store complete payment-card information when a transaction is processed by an external payment provider. Payment providers handle payment information according to their own privacy and security practices.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and improve website performance.
Third-party website, analytics or advertising services may also use cookies or similar technologies according to their own policies.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Marketing Communications
Where permitted by applicable law, SCT may send information about products, services, promotions or company updates.
You may unsubscribe from promotional electronic communications at any time by using the unsubscribe mechanism provided in the communication or by contacting SCT.
Unsubscribing from promotional communications will not prevent us from sending necessary communications relating to quotations, purchases, appointments, installations or other existing business transactions.
Protecting Your Information
SCT uses reasonable administrative, technical and physical safeguards appropriate to the nature of the information in our custody or control.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legitimate business, accounting, tax, warranty, legal and regulatory requirements.
When personal information is no longer reasonably required, we take appropriate steps to securely delete, destroy or anonymize it.
Access and Correction
You may request access to personal information SCT holds about you and request correction of information you believe is inaccurate, subject to exceptions provided by applicable law.
We may need to verify your identity before responding to an access or correction request.
Third-Party Websites
Our website may contain links to websites operated by manufacturers, suppliers or other third parties.
SCT is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
SCT’s products and services are intended for businesses and adult customers and are not directed toward children.
We do not knowingly collect personal information from children through our website for marketing purposes.
Changes to This Privacy Policy
SCT may update this Privacy Policy periodically to reflect changes to our business practices, technology or applicable requirements.
The updated version will be posted on our website with a revised “Last Updated” date.
Contact Us
Questions, concerns or requests regarding this Privacy Policy or SCT’s handling of personal information can be directed to:
SCT Fleet Solutions
101-19045 54 Avenue
Surrey, BC V3S 4R1
Canada
Phone: 604-225-1446
Toll Free: 1-877-413-2398